FAQs

Roof repairs

Can you repair just a section of the roof?

Yes. Localised damage can often be repaired without replacing the whole roof. We match materials as closely as possible.

Do you do emergency repairs?

We do. If you’ve got storm damage or an active leak, give us a call. We’ll get there fast and make it watertight.

How do I know if my roof needs replacing?

If your roof is over 20 years old, leaking, sagging, or showing signs of wear, it may be time. We’re happy to take a look and give honest advice, no pressure.

How much does a roof repair usually cost?

It depends on the damage, materials, and access - but we keep pricing fair and transparent. You’ll always get a full quote before we start.

Will the repair last, or is it a temporary fix?

Our repairs are designed to last. If we think a quick fix won’t hold, we’ll tell you - and explain your options.

Maintenance

Can I book a regular maintenance schedule?

Absolutely. We can set up annual or biannual visits  so you don’t have to think about it.

Do you offer maintenance for rental properties?

Yes, we work with landlords and property managers to maintain roofs across multiple properties.

Do you offer roof cleaning?

We specialise in laying and repairing roofs. We are part of a network of trusted professionals that we can recommend if we think our services are not applicable.

How often should I maintain my roof?

High points of failure like internal gutters should be cleaned annually. Regular maintenance helps catch issues early and keeps your roof looking great.

What if I haven't maintained my roof in years?

No worries. We’ll assess the current condition and recommend the best next steps — whether that’s a deep clean, a repair, or a plan going forward.

Roof inspections

Can you fix things during the inspection?

Small fixes? Often, yes. If we spot anything bigger, we’ll quote it separately so you’re in control.

Do you offer pre-purchase roof inspections?

Yes. We can inspect a property before you buy, and let you know if there’s anything to be aware of.

How long does an inspection take?

Usually around 30–60 minutes, depending on the roof’s size and condition.

What’s included in a roof inspection?

We check the entire roofing system including flashing, fixings, valleys, gutters and spouting and give you a summary of what’s working and what’s not.

Will you explain what you find?

Always. We’ll walk you through our findings in plain language no jargon, no upsell.

Quotes, Warranties & Process

Can I speak to someone before committing?

Of course. We’re always happy to answer questions before or after the quote.

Do you offer free quotes?

Always. We’ll come out, take a look, and give you a no-obligation quote with clear pricing.

How do I get started?

Call us or use the contact form to get in touch and we'll set up a time to visit your property, then send through a quote and timeframe.

What kind of warranty do you offer?

LBP warranties last 10 years, plus product warranties from trusted suppliers. If something’s not right, we’ll make it right.

Will there be hidden costs?

Never. Your quote will include everything, and if anything changes, we’ll talk to you first.

Financing

Can I pay in instalments?

We’ll lay it all out in your quote, full payment after completion, will only be invoiced once you’re happy with the finished product.

Is there a deposit required?

For most full replacements, yes usually 30%. Repairs and smaller jobs may not require one.

Sustainability

Are there eco-friendly roofing options?

Definitely. We recommend materials like longrun metal and coated steel, durable, recyclable, and suited to our climate.

Are your processes low-waste?

Although we cannot sway suppliers, We aim to minimise waste at every step, from offcuts to recycling packaging and soft plastics. Small choices add up.

Do you support any environmental initiatives?

We’re proud partners of 1% for the Planet, donating a portion of every job to environmental causes that matter.

Let's talk about your roof

We’ll keep it simple.
No pressure, just honest advice and a free quote.

Thanks for getting in touch, our team will contact you!
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