Privacy Policy

Last updated: 21st June 2025

‍1. Who We Are‍

Belle Roofing is a roofing service provider based in Auckland, New Zealand. When we say “we”, “our” or “us” in this policy, we mean Belle Roofing.

2. What Personal Information We Collect‍

We may collect personal information when you interact with us, including:

  • Your name, email address, phone number, and address
  • Details about your property and roofing needs
  • Payment or billing details (where relevant)
  • Any feedback or communication you provide
  • Website usage information such as pages visited, time on site, and device/browser type
3. How We Collect Your Information‍

We may collect personal information when you:

  • Fill out a form on our website (such as a quote request)
  • Contact us by phone or email
  • Book a service or consultation
  • Interact with our website (some data is collected automatically via cookies and tracking tools)
4. Why We Collect It (What We Use It For)‍

We use your personal information to:

  • Respond to enquiries and provide roofing quotes
  • Schedule services and communicate with you
  • Send invoices and process payments
  • Improve our website and service experience
  • Understand how visitors use our site
  • Meet any legal obligations
5. Cookies, Google Analytics & Tracking Tools‍

Our website uses cookies and similar technologies to enhance your experience and understand how people use the site.

We use Google Analytics and Google Tag Manager to collect anonymous data such as:

  • Pages visited
  • Time spent on the site
  • Browser, device type, and IP address
  • How visitors arrived on the site (e.g. via search engine or ad)

This helps us improve site performance and tailor content. These tools do not identify you personally.

You can control or disable cookies through your browser settings. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.

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6. Who We Share It With‍

We may share your personal information with:

  • Trusted contractors working on your project
  • Service providers who help us run our business (e.g. payment systems, website hosts)
  • Regulatory bodies, if required by law

We do not sell your information to third parties.

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7. How We Store and Protect Your Information‍

We store your data securely and take reasonable steps to protect it from misuse, loss, or unauthorised access.

We only keep personal information for as long as needed to fulfil the purpose it was collected for, unless required by law to keep it longer.

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8. Your Rights‍

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Ask for your information to be deleted, where applicable
  • Complain to the NZ Privacy Commissioner if you’re concerned about how we’re handling your data

To make a request, just get in touch with us.

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9. Changes to This Policy‍

We may update this privacy policy from time to time. The most up-to-date version will always be available on our website.

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10. Contact Us‍

If you have any questions about this policy or your personal information, please contact:

Belle Roofing
Auckland, New Zealand
Email: hello@belleroofing.co.nz
Phone: [Insert Phone Number]