Our 10 Year Workmanship Guarantee

Last updated: 3rd November 2025

Introduction‍

Belle Roofing is committed to providing quality roofing solutions. We offer this workmanship guarantee to ensure your peace of mind regarding the durability and performance of our roofing installation. This guarantee is valid for a period of 10 years from the date of completion, subject to the conditions outlined below.

Scope of Guarantee‍

This guarantee covers defects in workmanship related to the installation of your roofing. It includes issues such as incorrect sealing, improper fastening, or other workmanship faults that compromise the roof’s integrity.‍

Exclusions: The guarantee does not cover damage caused by weather events, vandalism, misuse, natural wear and tear, or issues arising from existing structures or materials not installed by Belle Roofing.

Guarantee Period‍

This workmanship guarantee is valid for 10 years from the date of completion of the roofing work.

Performance Standards and Compliance‍

Our work adheres to the New Zealand Building Code and relevant standards, including NZS 3604 (Timber framing) and NZS 3917 (Roof coverings). We ensure all installation practices meet or exceed these standards to ensure safety, durability, and compliance.

Claims Process‍

If you notice any defect covered by this guarantee, please contact us promptly by phone at +64211504725 or email at hello@belleroofing.co.nz. 

  • Required documentation: Proof of invoice and photographs of the defect (if possible).
  • Timeframe for reporting: Please report issues within 30 days of discovering the defect.
    We will acknowledge receipt of your claim within 5 business days and schedule an inspection at the earliest convenience.

Inspection and Rectification

‍Upon receiving your claim, we will conduct a thorough inspection to verify the defect. If the defect is confirmed to fall within the scope of this guarantee, we will arrange for repair, rectification, or replacement at no cost to you within 30 days of the inspection.

‍Limitations and Maintenance Conditions‍

This guarantee is conditional on proper maintenance of the roof, including regular inspections and cleaning. The guarantee may be void if the roof is subject to neglect, improper repairs by third parties, or modifications that invalidate the original workmanship.

Liability and Remedies

‍In cases where workmanship defects are confirmed, our liability is limited to the repair, replacement, or reinstallation of the affected work. We do not provide refunds beyond the value of the original work. Our obligation is to repair defects within a reasonable timeframe.

Legal and Regulatory Compliance‍

This guarantee complies with the New Zealand Consumer Guarantees Act and the Building Act 2004. It does not limit your statutory rights under these laws.

Transferability‍

This warranty is transferable to subsequent owners of the property, provided we are notified of the change in ownership within 30 days.

Coverage‍

This guarantee covers workmanship only. Manufacturer warranties for roofing materials are provided separately and are subject to the terms of those warranties.

Dispute Resolution‍

In case of disputes, we encourage open communication. Should a disagreement remain unresolved, parties may seek resolution through mediation or arbitration in Auckland.

Conditions for Guarantee Validity

‍To maintain the validity of this guarantee, the roof must be properly maintained according to our care instructions, including regular inspections, clearing debris, and addressing minor issues promptly.

Contact Details

Thank you for choosing Belle Roofing. We value your trust and are committed to providing quality roofing solutions.